At the April 2016 annual meeting of Widener University’s Alumni Association for its Graduate Program in Healthcare Management (Chester, PA), AMS President Jo Surpin presented how payment approaches changed since the formation of DRGs in New Jersey in the early Read More
Pay For Performance: Are Hospitals Becoming More Efficient in Improving Their Patient Experience?
When I joined AMS nearly 2 years ago, I was finishing my doctoral research that examined the impact of CMS’ Pay for Performance (P4P) system on the relationship between hospital costs and the patient experience. This P4P system provides a financial reward or penalty for hospitals that will reach as high as 2% of Medicare Read More
Motivating Physicians: Dollars and Sense
Jo and I had a great conversation last week with Dr. Joe Bujak, MD, FACP, the author of several books including Inside the Physician Mind: Finding Common Ground with Doctors (2008). Bujak’s premise is that physicians are driven by their personal visions and goals, and that organizations need to align their interests Read More
Modern Healthcare report on the squeeze in hospital operating margins (June 23, 2014)
Operating margin is the easiest way to determine a company’s pricing strategy and operating efficiency. It is the simplest way to understand how much a company makes on each dollar of sales. For non-profit hospitals, a positive operating margin means that there is money available to fund additional services; with
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Lessons From Ice Hockey: How Gainsharing Fits Into a Population Health Strategy
I was a big Philadelphia Flyers fan in the heyday of their Stanley Cup Championships in the 1970s. One of the saddest events I can recall is when Flyer Hall of Fame goalie Bernie Parent’s career ended in February 1979 when an errant stick hit him in the eye, finding an unprotected area through his fiberglass mask. Now
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