When I joined AMS nearly 2 years ago, I was finishing my doctoral research that examined the impact of CMS’ Pay for Performance (P4P) system on the relationship between hospital costs and the patient experience. This P4P system provides a financial reward or penalty for hospitals that will reach as high as 2% of Medicare Read More
Tag Archives: HCAHPS
Motivating Physicians: Dollars and Sense
Jo and I had a great conversation last week with Dr. Joe Bujak, MD, FACP, the author of several books including Inside the Physician Mind: Finding Common Ground with Doctors (2008). Bujak’s premise is that physicians are driven by their personal visions and goals, and that organizations need to align their interests Read More